Return Policy

*Clayra Return Policy*

At Clayra, we take great care in crafting and delivering your high-quality crockery pieces. While we ensure the best packaging and shipping methods, we understand that there is a possibility of damage during transit. In the unfortunate event that any item arrives broken or damaged, we do not offer refunds. However, we are committed to ensuring your satisfaction.

*Here’s how it works:*

- If any product is damaged during shipping, please contact us within 48 hours of delivery with photos of the damaged items and packaging.
- Upon verification, we will issue a store credit for the full amount of your purchase. This credit can be used to select new items from our website, free of charge, to replace the damaged pieces or purchase something else you love.
- Shipping costs for replacements will be covered by Clayra.

We appreciate your understanding and look forward to continuing to serve you with beautiful, high-quality crockery.